Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with GDPR and German data protection laws.
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with GDPR and German data protection laws.
The data controller responsible for your personal data is:
Owner: Philip Koch
Address: Mittlere Wiese 18, 54311 Trierweiler, Germany
Email: support@trading-lab.net
Phone: +49 162 3759863
For data protection inquiries, please contact our Data Protection Officer at dpo@trading-lab.net or use the postal address above with "Attn: Data Protection Officer".
We process your personal data in accordance with the following GDPR principles:
We process data lawfully, fairly, and transparently with clear legal basis.
Data is collected for specific, explicit, and legitimate purposes only.
We collect only data that is adequate, relevant, and necessary.
Personal data is kept accurate and up to date where necessary.
Data is retained only as long as necessary for the stated purposes.
Appropriate technical and organizational measures protect your data.
We do not intentionally collect special categories of personal data (sensitive data) such as health information, political opinions, or biometric data. If such data is inadvertently collected through user-generated content, it will be deleted promptly upon discovery.
Under GDPR Article 6, we process your personal data based on the following legal grounds:
We process your personal data for the following purposes:
Creating and managing your account, providing access to our trading platform, courses, and tools.
Processing subscription payments, managing billing, and handling refunds where applicable.
Sending service updates, responding to inquiries, and providing customer support.
Analyzing usage patterns to enhance user experience and develop new features.
Protecting against fraud, ensuring platform security, and meeting legal obligations.
We may share your personal data with the following categories of recipients:
We never sell, rent, or lease your personal data to third parties for marketing purposes. All data sharing is strictly necessary for service provision and is governed by appropriate legal agreements.
We use cookies and similar technologies to enhance your experience and analyze platform usage.
You can control cookies through:
We implement comprehensive security measures to protect your personal data:
In the event of a data breach affecting your personal data, we will notify you and relevant supervisory authorities within 72 hours as required by GDPR Article 33-34.
We retain your personal data only as long as necessary for the purposes outlined in this policy:
After the retention period expires, we securely delete or anonymize your personal data unless longer retention is required by law.
As a data subject, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you, including processing details.
How to exercise: Contact us via email or account settings
Response time: Within 1 month
Request correction of inaccurate or incomplete personal data.
How to exercise: Update via account settings or contact us
Response time: Without undue delay
Request deletion of your personal data under certain circumstances.
How to exercise: Account deletion or contact us
Response time: Within 1 month
Request limitation of processing under specific conditions.
How to exercise: Contact us with specific request
Response time: Within 1 month
Receive your data in a structured, machine-readable format.
How to exercise: Request via account settings or email
Response time: Within 1 month
Object to processing based on legitimate interest or for marketing purposes.
How to exercise: Unsubscribe links or contact us
Response time: Without undue delay
To exercise any of these rights, contact us at support@trading-lab.net. We may need to verify your identity before processing your request. These rights are not absolute and may be limited by applicable law.
Your personal data may be transferred outside the European Economic Area (EEA) to our service providers. We ensure appropriate safeguards are in place:
Data transfers to countries recognized by the European Commission as providing adequate protection (e.g., UK, Switzerland).
EU-approved contract terms ensuring data protection standards for transfers to third countries.
Transfers to organizations certified under recognized data protection frameworks (e.g., Privacy Shield successors).
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
If we discover that we have collected personal data from a minor:
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
Internal review of policy changes and legal approval
Email notification to all registered users 30 days before changes take effect
Updated policy published on website with clear version dating
New consent collected for material changes affecting user rights
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the competent supervisory authority: