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Contact Our Team

We're here to help with any questions about Trading-Lab. Whether you need support, have feedback, or want to explore partnerships, we'd love to hear from you.

Contact Information

Choose the best way to reach our team based on your needs.

Email Support

For general inquiries and support

support@trading-lab.net

Business Inquiries

For partnerships and business opportunities

business@trading-lab.net

Phone Support

For urgent matters

+49 162 3759863

Response Times

Email Support
Within 24 hours
Business Inquiries
Within 48 hours
Phone Support
9am-5pm CET (Mon-Fri)

Join Our Alpha Program

Interested in early access to Trading-Lab? Apply for our alpha testing program and help shape the future of trading technology.

Request Alpha Access

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible. All fields marked with an asterisk are required.

Frequently Asked Questions

Common Questions

Find quick answers to the most frequently asked questions about Trading-Lab

How do I join the alpha program?

You can apply for our alpha program by filling out the alpha request form. We review applications within 2-3 business days and notify applicants via email.

When will Trading-Lab be fully launched?

We're currently in alpha phase with limited access. We plan to start our beta program in Q3 2025 and aim for full public launch in Q4 2025.

What trading instruments are supported?

Our platform currently supports major forex pairs, indices, and commodities. We plan to add cryptocurrencies and stocks in the beta phase.

Is there a free trial available?

Yes! We offer a free tier that includes basic journaling, emotion tracking, and limited backtesting. Premium features are available with paid plans.

How does the 90% win rate strategy work?

Our 90% win rate strategy is a comprehensive methodology taught in our Professional tier. It includes specific market analysis techniques, entry/exit criteria, and risk management rules.

What kind of support do you provide?

We provide community support for all users, standard email support for paid plans, and priority support with direct owner access for Professional tier members.